About Us

shoeFashionista is a leading online retailer of ladies’ fashion shoes in the UK. We bring you free deliveries and free returns, as well as the latest stylish shoes that celebrities are wearing! We are an established seller on Ebay and Amazon with over 14000 happy feedback comments received from customers. We have Ebay’s Top-Rated Seller status, which reflects on the care and service we provide to our customers. We operates several high street stores across the North of England with years of retail experience -shoeFashionista is a name you can trust to keep you in style from the ground up! Returns: We provide a free shipping service, and a free returns service at shoeFashionista.com – This means if you are not happy with your order, you can return it back to us within 14 days free of charge and we will either offer you an exchange, or a full refund – whichever you request. Please ensure that the item is in its original condition and packaging, and always include order information and contact details inside the parcel. Please email us at sales@shoefashionista.com if you would like to return an item, and we will respond and provide you with a free returns label so you can send an item back to us free of charge.

Returns

We provide a free shipping service, and a free returns service at shoeFashionista.com for UK customers – This means if you are not happy with your order, you can return it back to us within 14 days free of charge and we will either offer you an exchange, or a full refund – whichever you request. Please ensure that the item is in its original condition and packaging, and always include order information and contact details inside the parcel. Please email us at sales@shoefashionista.com if you would like to return an item, and we will respond and provide you with a free returns label so you can send an item back to us free of charge.

Shipping

For UK deliveries purchase will be sent via Royal Mail’s Tracked service which can take 2-4 working days, unless you order using Express delivery which is a 1-2 day service.

International Items are sent using tracked shipping to Western Europe, United States and Australia. For all other destinations, we use a priority airmail shipping service. We aim to post the goods within 1 working day of payment having been cleared. We will keep you informed via e-mail when we despatch your purchase. If you are unavailable to accept your purchase it will be returned to your local Royal Mail sorting office. If your purchase is not collected it will eventually be returned to us, we will then require you to repay the original postage cost to resend the item to you, or a refund can be given less the original postage costs.  Royal Mail Tracked: provides you with four points of tracking throughout the delivery.

Contact Us

Question or comment? Please don’t hesitate to contact us. We would like to help you or assist you with any queries that you may have – our team is available Mon-Fri between 9am and 6pm. We aim to respond to all email queries by the next business day.

Telephone: 0161 764 7999 Mon-Fri 9am-6pm

Email: sales@shoefashionista.com