Returns      

We provide a free shipping service, and a free returns service at shoeFashionista.com for UK customers – This means if you are not happy with your order, you can return it back to us within 14 days free of charge and we will either offer you an exchange, or a full refund – whichever you request. Please ensure that the item is in its original condition and packaging, and always include order information and contact details inside the parcel. Please email us at sales@shoefashionista.com if you would like to return an item, and we will respond and provide you with a free returns label so you can send an item back to us free of charge. If at any point you wish to speak to us, you can reach us at 0161 764 7999 between 9am and 6pm during weekdays.